Support centre

Answers to the most common questions, and how to reach us.

Club ownership claim

If the club name you want is already used by someone else, ask us to check who owns it. You need to be signed in, because we can only review a claim tied to your account.

Someone already uses this club name. Send two screenshots as proof and a person will review it. For the fastest review, upload clear, uncropped screenshots of your EA profile showing your gamertag and the in-game club screen showing you as founder. Nothing about the club changes unless the claim is approved, and your pictures are never shown publicly.

A photo or screenshot showing your gamertag on the account you play the club with.

A photo or screenshot of the in-game club squad screen showing you as founder or captain.

Contact us

Pro Clubs FC is operated by Ran Aloni, operating Pro Clubs FC personally, based in Israel.

Privacy, personal-data and account-deletion requests go to the same mailbox — there is no separate privacy address.

You can also email support@proclubsfc.com with your gamertag and a description of the problem.

Tip: attach a screenshot of the problem or error screen — it helps us review and fix your request much faster.

Optional · up to 3 images, 8 MB each · kept private for reviewers only.

We usually reply within a few working days. Please do not include passwords in your message.

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